What is learning and development?
It refers to the processes, programmes, and activities focused on enriching the skills, knowledge, and capabilities of people within an organisation. It involves equipping staff with the tools they need to drive career growth while enabling organisational success.
It is important because it allows organisations to adapt, innovate, and prepare for the future. Investing in employee growth through training and education builds an adept, engaged workforce able to meet evolving challenges. It also empowers employees and boosts recruitment/retention.
Improving employees’ skills and knowledge is important for their professional growth – development builds capability by applying your understanding to real work contexts. Education provides knowledge/skills while development turns that potential into improved performance. Understanding is a foundation for development.
L&D adds value by enriching human capital, keeping skills aligned to organisational needs, increasing productivity/efficiency, driving innovation, improving talent retention, and facilitating agility/readiness for change. This leads to tangible impacts like improved customer satisfaction, higher sales, and bigger profits.
Holistic L&D takes an integrated approach focused on the whole person. It balances technical skills with soft skills while supporting professional needs alongside health/wellbeing. Holistic L&D creates enriched, self-directed learners equipped not just to perform but to thrive and actualise their potential. The result is motivated, capable, and fully engaged employees.
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