Head of Student Services

Head of Student Services

Salary £51,938 to £55,091

Hours: 37 Hours per week / 52 weeks per year
Contract Type: / Permanent

Reference Number: HSS

Blackburn College has nearly 700 people employed in a vast range of roles and feels more like a community than a workplace, and this sense of collaboration is just one of the benefits of working here. We strive to make our employee community a welcoming, caring, and enthusiastic one, fuelling ambition with opportunities and support to help us all achieve our personal and professional goals.

We are proud to offer the full range of qualifications that students need to fulfil long and valuable careers. With purpose-built facilities, excellent grades, expanding catchment area, and purposeful vision. We believe that attending college is about more than achieving a qualification and aim to give all learners an opportunity to develop their full potential in a friendly and supportive environment. There has never been a better time to join us!

Student experience is at the heart of the college ethos and the Student Support and Experience service area is committed to providing excellent support and influencing positive outcomes and destinations for all of our students. Our reputation for high quality student support together with a local and regional connection to external agencies, ensure that our student experience is driven by individual needs and a desire to make a difference.

The Role

As part of the Colleges Leadership Team (CLT) you will be responsible for the effective management of Careers Education Information, Advice, Guidance, Employability, and Student Finance/Welfare and Library and Learning Technology Teams. You will fulfil the role of Operational Careers Lead with responsibility for the effective management of the Post 16 Careers Strategy and Gatsby Expectations. You will manage the student experience and access to high quality and individualised careers and employability guidance and planning.

The role will also manage and administer the Student Finance and Welfare support in line with HM Government Financial Guidance for welfare for Further and Higher Education. You will have operational management responsibility for delivery of a highly effective library and learning technology service ensuring it is proactive in supporting students and staff, delivering high standards of performance with an emphasis on outstanding customer service. You will provide innovative new ways for library users to access information making full use of new and emerging technologies.

What are we looking for?

We are looking for an enthusiastic and highly motivated individual with strong and effective team management and decision-making skills, combined with the ability to motivate and inspire staff.

You will have experience of delivering a first-class service to a range of customers, and of delivering CEIAG to individuals and groups.

The ability to keep up to date with key government legislation to inform internal practice and polices is essential to this role.

What makes Blackburn College an Employer of choice?

You’ll have access to a wide range of benefits and support, including, but not limited to:

* Salary band: Management Scale 46 – 48: £51,938 to £55,091

* Regular Staff Physical Activity Sessions and reduced-price gym membership

* Cycle to Work Scheme

* Family-friendly policies

* Free eye tests and contribution to VDU-use-only glasses

* Several food outlets with a variety of menu choices

* A full range of discounted professional Hair & Beauty services provided by the Academy Salon

* Professional bakery offering a variety of fresh breads, cakes, and ready meals.

* Employee Assistance Programme with a 24/7/365 helpline for advice and support

Next steps – please press APPLY and we shall send you our application link and additional information.

Closing Date: 9am on Thursday 8 August 2024
Short listing Date: Friday 9 August 2024
Interview Date: Thursday 15 August 2024

Blackburn College values diversity and is committed to create a diverse workforce . Blackburn College is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We expect all staff and volunteers to share this commitment. Appointments are subject to a variety of pre-employment checks, including satisfactory references, medical clearance, and an enhanced DBS check.

Source ⇲
fecareers.co.uk