Progress to Excellence Ltd recognised for high quality service

PROGRESS to Excellence Ltd has been awarded the prestigious international ISO 9001 standard, affirming that the business delivers a high level of service.

The company was awarded the certification following a rigorous independent external audit during which it had to demonstrate how it operates an effective quality management system. 

The ISO 9001 standard was introduced to show that organisations not only claim they offer a quality service but actually deliver it.

The Progress to Excellence Ltd achievement has accreditation from certification body CCAS which provides a UKAS (United Kingdom Accreditation Service) certification scheme for management systems to achieve ISO 9001 status.

Assessment is carried out once a year to ensure the business demonstrates continual improvement as well as ongoing compliance to the standard.

Damian Burdin, Chief Executive at Progress to Excellence Ltd, said:

“Our quality management system, as part of our strategic direction, is focused on consistently meeting our customers’ requirements and making sure they are satisfied.

“However, gaining the ISO 9001 standard actually proves that the services we offer are of consistently good quality as well as helping us to streamline these services and make us more efficient.

“As a quality-conscious operation, we are now able to show – via this independent accreditation – that we really mean what we say about the high quality services we offer to our learners and employers and that we are leading the way among training providers.

“We are delighted that our continued hard work to put our customers first has been recognised with achieving the ISO 9001 standard which gives us further proof that we will always strive to deliver quality.”

Progress to Excellence Ltd will now hold the ISO 9001 standard until at least January 2020, when it will be reviewed, but the organisation is confident that, now achieved, it will continue to demonstrate the standard required for this for many years to come.