From education to employment

Staff shortages could last two years

Tony Danker, CBI

LABOUR SHORTAGES WILL CONTINUE IN THE FACE OF GOVERNMENT INACTION, DELAYING UK ECONOMIC RECOVERY – CBI (@CBItweets) Director-General outlines labour market insights alongside urgent recommendations 

Labour supply problems could last for up to two years and will not be solved by the end of the Job Retention Scheme, Tony Danker, the CBI’s Director-General, has warned.  

In remarks following weeks of disruption to business operations and growing evidence of staffing shortages, the CBI’s Director-General has set out priorities for both business and Government to guard against labour constraints harming the UK’s economic recovery.  

A lack of HGV drivers has dominated the headlines, but the challenge extends well beyond to include other skilled professions, and along with resulting disruption to supply chains, has led to increasing calls for action in the run up to Christmas. Marrying skills policies to roles with the highest unfilled vacancies, adding greater flexibility to the Apprenticeship Levy and using the Government’s own skill-focused immigration levers to alleviate short-term pressures are three things the UK Government can do now, the CBI says. 

Danker’s clear message to Ministers is that ’standing firm and waiting for shortages to solve themselves is not the way to run an economy. We need to simultaneously address short-term economic needs and long-term economic reform’ he says.     

The CBI’s labour market intelligence builds on data from the business group’s recent economic surveys and deep member consultation, which point to labour shortages as a growing constraint on business’ plans to invest in the year ahead. Kick-starting business investment is essential for a sustainable economic recovery.  

The CBI Director-General is also urging businesses to play their part on long-term productivity reforms by continuing to invest in training, automation and digital transformation, together with doing more to attract and retain staff from a diverse talent pool.  

Introducing the CBI’s labour market insights, Tony Danker, CBI Director-General, said: 

“Labour shortages are biting right across the economy. While the CBI and other economists still predict growth returning to pre-pandemic levels later this year, furlough ending is not the panacea some people think will magically fill labour supply gaps. These shortages are already affecting business operations and will have a negative impact on the UK’s economic recovery.   

“Other European countries are also experiencing staffing shortages as their economies bounce back. In the UK, many overseas workers left during the pandemic affecting sectors including hospitality, logistics and food processing. And new immigration rules make replacing those who left more complex.   

“Building a more innovative economy – coupled with better training and education – can sustainably improve business performance, wages and living standards. But transformation on this scale requires planning and takes time. The Government’s ambition that the UK economy should become more high-skilled and productive is right. But implying that this can be achieved overnight is simply wrong. And a refusal to deploy temporary and targeted interventions to enable economic recovery is self-defeating. 

“The CBI has heard from companies actively cutting capacity because they can’t meet demand, like the hoteliers limiting the number of bookable rooms because they don’t have enough housekeeping staff and can’t get linen laundered. Meanwhile some restaurant owners have had to choose between lunchtime and evening services when trying to make the most of summer.  

“It’s also visible to consumers when lead-in times for purchases like kitchens or furniture double. 

“Let’s be clear – employers back existing Government schemes to get people back into work. And businesses are already spending significant amounts on training, but that takes time to yield results, and some members suggest it could take two years rather than a couple of months for labour shortages to be fully eliminated. 

“Using existing levers at the UK’s control – like placing drivers, welders, butchers and bricklayers on the Shortage Occupation List – could make a real difference. The Government promised an immigration system that would focus on the skills we need rather than unrestrained access to overseas labour. Yet here we have obvious and short-term skilled need but a system that can’t seem to respond.  

“Great economies like great businesses can walk and chew gum. We need short-term fixes to spur recovery and long-term reforms to change our economic model.” 

From pig farming to programming, leaders have said the lack of skilled staff is disrupting their business 

Marrying skills policies to roles with the highest unfilled vacancies, adding greater flexibility to the Apprenticeship Levy and using the Government’s own skill-focused immigration levers to alleviate short-term pressures, are three things the UK Government can do now.

Alan Hiddleston, director of corporate learning at D2L comments:

“The UK is currently facing a skills crisis on two fronts. First, the pandemic and remote working economy have revealed the state of the digital skills deficit. In addition, businesses are faced with one of the most complex talent shortages since 1997. The rush to reopen society, coupled with the departure of many overseas workers as a result of Brexit negotiations and COVID restrictions on international travel, have left serious talent gaps throughout major industries, including the transport sector, hospitality, and construction.

“Though the UK government recently launched its Professional Qualifications Bill, which recognises the qualifications of foreign professionals entering the UK, more action is needed to propel our economic recovery and provide some security for UK businesses. Furloughed and prospective workers will need to be reskilled and upskilled if we are to navigate this skills gap and talent shortage.

“Greater collaboration is needed among policy makers, government leaders and businesses. Micro-credentials and continuous learning programmes that allow workers to essentially ‘stack’ or top up their skills – are becoming an increasingly viable approach. In an ideal scenario, HR and L&D teams would work together, potentially alongside educational institutions, to build more comprehensive training modules that are specific to individual job roles and prepare students for the workplace. Only then could we tackle the talent crisis and kick-start our economic recovery.”


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