Post production engineer

KSBs

Knowledge

K1: How SMPTE (Society of Motion Picture Television Engineers) standards impact on the work of post-production organisations Back to Duty

K2: The common industry standards for computer networks that impact on post production systems Back to Duty

K3: How to identify the operational state of systems and equipment Back to Duty

K4: How to identify when issues are technology related and when they may require user training Back to Duty

K5: The key software and operating systems used by the organisation e.g. SALT, ANSIBLE, PUPPET Back to Duty

K6: Understanding of the overall facility infrastructure including cabling, servers, studios Back to Duty

K7: How key post-production software applications are used within the organisation to balance sound, colour, visual effects and transition between sections. Back to Duty

K8: The common faults that can arise with Post Production systems and software Back to Duty

K9: The solutions that can be applied to common system and software faults Back to Duty

K10: The creative workflow used within the organisation Back to Duty

K11: How to recognise the organisational priorities and how they impact on the planning of work activities in the immediate, short and long term Back to Duty

K12: Hardware set up including location of gear, cabling, video routers and relevant labelling Back to Duty

K13: Basic TCP (Transmission Control Protocol) used to allow computers to communicate on a network such as the internet Back to Duty

K14: Where and when internal and external general and specialist expertise can be sought Back to Duty

K15: How problem-solving techniques (such as root cause analysis) can be applied to resolve routine and bespoke problems and how triage methods can be used to prioritise activities Back to Duty

K16: How to manage the expectations of internal and external customers Back to Duty

K17: How configuration of new equipment is managed Back to Duty

K18: The processes in place for data and physical security and its critical importance to the organisation Back to Duty

K19: Environmental and Health and Safety policies and procedures Back to Duty

Skills

S1: Engage with clients to determine system requirements and establish hardware and software needs Back to Duty

S2: Determine the scope of the task and agrees the specification Back to Duty

S3: Set up new hardware and software systems to specification and to meet security requirements Back to Duty

S4: Apply and follow defined procedures for maintenance and set up activities Back to Duty

S5: Monitor and adjust calibration of equipment using SMPTE standards as a benchmark Back to Duty

S6: Identify correct operational state of equipment and the operational status of applications Back to Duty

S7: Select and use appropriate test equipment and software Back to Duty

S8: Monitor and identify when applications and equipment are not working correctly Back to Duty

S9: Operate and use IT hardware and auxiliary equipment effectively Back to Duty

S10: Implement regular analysis to establish the on-going performance of systems Back to Duty

S11: Gather and interpret information to identify the root cause of technical problems and apply a triage process in identifying faults Back to Duty

S12: Apply diagnostic processes to identify and assess the scale of bespoke hardware and software problems Back to Duty

S13: Evaluate possible solutions taking into account cost, time and priority Back to Duty

S14: Reproduce and document fault conditions Back to Duty

S15: Utilise helpdesk systems to track backlog and maintain customer service Back to Duty

S16: Implement checks to review and evaluate the effectiveness of solutions Back to Duty

S17: Log the progress of work and key actions on organisational systems Back to Duty

S18: Schedule and implement work to take account of workflow to minimise negative impact Back to Duty

S19: Implement creative workarounds until a permanent solution can be put in place Back to Duty

S20: Brief other specialists to assist with the resolution of problems Back to Duty

S21: Respond effectively in pressurised periods of work Back to Duty

S22: Take ownership of the work environment and identified problems Back to Duty

S23: Able to assess user state, user goals and user difficulties Back to Duty

S24: Manage creative issues and establish trust with colleagues in order to minimise conflict Back to Duty

S25: Describe complex problems in a simple and clear way to users and colleagues Back to Duty

S26: Support junior staff by providing guidance on how to resolve system problems, checking the quality of their work and providing constructive feedback Back to Duty

S27: Complies with Environmental and Health and Safety polices and procedures. Back to Duty

Behaviours

B1: Champions the importance of adherence to the organisation’s Environmental, Health and Safety management systems:- actively displays and promotes a safety first culture within the organisation Back to Duty

B2: Operates in a systematic, proactive and transparent way Back to Duty

B3: Actively promotes the case for the adoption of emerging and advanced technologies to optimise performance Back to Duty

B4: Takes full responsibility for own professional development, seeking opportunities to enhance knowledge, skills and experience. Keeps abreast of developments in emerging technologies Back to Duty

B5: Accepts responsibility for their workload with a responsible approach to risk Back to Duty

B6: Demonstrates a high level of motivation and resilience when facing challenging situations Back to Duty

B7: Creates and maintains positive, professional, trusting and ethical working relationships with their team and the wider range of internal, external and connected stakeholders Back to Duty

B8: Acts professionally when engaging with colleagues and clients Back to Duty